Lean Transformation

A sustainable competitive advantage

The Moffitt Playbook

Creating value for employees, customers, stakeholders and society

The Moffitt Playbook has created billions in value for all involved by cutting waste. It’s hands-on and action-oriented, not just about cost. Instead, it focuses on top-notch quality, delivery, and service to benefit everyone. Plus, it works for any industry or organization.


Management Approach

  • Be present
    • Observe the work being done
    • Listen to the people doing the work
  • Show respect
  • Learn by doing


  • Strategy Development
  • Value Stream Analysis
  • Kaizen, Kaizen, Kaizen
  • Daily Improvement

Relentlessly Eliminate Waste

  • Overproduction
  • Waiting
  • Transportation
  • Processing
  • Inventories
  • Moving
  • Defects

Management Systems

  • Standard Work
  • Visual Control
  • Leader Standard Work


  • Work to Takt Time
  • One-piece Flow
  • Pull System
  • Setup Reduction
  • Total Productive Maintenance
  • 5’s (workplace organization)
  • Voice of the Customer


  • Safety
  • Quality
  • Customer Service / Delivery
  • Productivity
  • Margin
  • Working Capital

How We Operate

  • 1

    Goal Setting

    Collaborate with business and function leaders to assess, establish, and monitor goals utilizing the Strategy Deployment (hoshin kanri) framework.

  • 2

    Value Stream Analysis

    Chart business processes from order to cash, crafting a thorough improvement strategy to fuel continuous progress.

  • 3

    Kaizen Events

    Guide tailored four-to-five-day workshops, known as “Kaizen” events, honing in on specific needs and client expertise.

  • 4

    Lean Assessments

    Execute meticulous lean assessments, including comprehensive due diligence reviews, empowering management to pinpoint organizational strengths and weaknesses.

  • 5

    Lean Certification Training

    Deliver immersive training across all organizational levels, fostering the growth of lean leaders to sustain momentum post-engagement.

Lean: Redefining productivity and profitability

Rooted in Henry Ford’s production principles and popularized by the Toyota Production System, lean has transitioned to a global approach since the 1980s. It transforms value delivery by eliminating waste and promoting employee involvement, resulting in sustained company-wide improvement and exceeding customer expectations.

Core Lean Principles

Standard Work

Confidently defining best practices, standard work ensures quality, safety, and actionable processes, serving as the foundation for improvement.

Pull System

Triggered by customer demand, our pull system ensures efficient production or service provision, reflecting our commitment to meeting market needs with precision.

One Piece Flow

Embracing one piece flow, we progress with enthusiasm, processing work step-by-step to optimize efficiency and quality in every aspect.

Takt Time

Guided by customer demand, takt time dictates our production pace, reflecting our analytical approach to synchronization and efficiency.