Case Study

CHG Healthcare Systems

Project Summary

Business Type

Staffing Services

Industries

Healthcare

Parent Company

Leonard Green & Partners

Length of Engagement

2007 to 2009

Number of Kaizen Events

47

Project Goals

  • Increase new hire productivity
  • Increase new hire retention
  • Decrease licensing processing time
  • Reduce days sales outstanding

Results

24
%
reduction in
employer turnover
28
%
increase in net revenue
49
%
increase in EBITDA
$
278
M
net value created
17
-Day
reduction in DSO
9
%
PA division fall offs