The Process

1. Define value from the standpoint of the final customer

1. Identify All of the Actions Required to Deliver the Product or Service to the Customer (Both Internal and External to the Enterprise)
   
   
2. Identify muda and eliminate wasteful steps in the process

1. Rearrange the Process to Make the Value Stream Flow without interruption

1. At the Rate the Customer Requires the Product or Service: "TAKT Time" = the Customer's Pace of Demand

1. The Relentless Drive to Identify and Eliminate Waste (MUDA) from the Value Delivery Process and Reduce Variation